Opening Times
Our Practice is open at the following times:
| Monday | 8.00am – 6.30pm |
| Tuesday | 8.00am – 6.30pm |
| Wednesday | 8.00am – 6.30pm |
| Thursday | 8.00am – 6.30pm |
| Friday | 8.00am – 6.30pm |
| Saturday | Closed |
| Bank Holidays | Closed |
- On Thursday afternoons 13.00pm – 18.30pm we are covered by Willows Urgent Care – Please call the surgery on and speak to reception staff – this service is for urgent / emergencies services only.
- We will be closed on the 3rd Wednesday of each month from 1pm for protected learning time.
Extended Hours:
We carry out Extended Hours Service under our PCN
Leicester City Healthcare Hubs
Appointments at the Healthcare HUBS can only be booked by GP practice, during practice opening hours of 8am to 6.30pm Mon-Fri. When the practice is closed, please call NHS 111 for advice.
Hub Locations: Open
– Merlyn Vaz, 1 Spinney Hill Road, Leicester, LE5 3GH………………………….. (8am – 8pm)
– Westcotes Medical Practice: Fosse Road South, Leicester, LE3 0LP…………. (8am – 8pm)
– Belgrave Health Centre, 52 Brandon Street, Leiceser, LE4 6AW………………(6.30pm – 10.00pm)
– Saffron Surgery, 612 Saffron Lane, Leicester, LE2 6TD……………………….. (6.30pm – 10.00pm)
Urgent Care Centres
There are 13 urgent care locations in Leicester, Leicestershire and Rutland. In most services walk in capacity is available, but it is advisable to use NHS111 to ensure you are guided to the most appropriate service with a confirmed appointment time or arrival time slot. This will minimise waiting times and, for locations where there are fewer appointments available, it will avoid long waits or signposting to alternative services. Please click on link for more information Urgent care services in Leicester, Leicestershire and Rutland – LLR ICB
The following locations can be used without an appointment.
- Loughborough Urgent Treatment Centre
- Oadby Urgent Treatment Centre
- Merlyn Vaz Urgent Treatment Centre
- Market Harborough Urgent Care Centre
- Lutterworth Urgent Care Centre
- Enderby Urgent Care Centre
- Melton Mowbray Urgent Care Centre
- Oakham Urgent Care Centre
If you think you might need an x-ray, there are three locations in Leicester, Leicestershire and Rutland that can be used instead of the Emergency Department without an appointment. These are:
- Loughborough Urgent Treatment Centre
- Market Harborough Minor Injury Unit (due to a limited waiting area, patients are advised to use NHS111 before travelling to avoid having to return later)
- Oakham Minor Injury Unit
Melton Minor Injury Unit can be used without an appointment for minor injuries not expected to require an x-ray.
Out of Hours
All other times please call the 111 Service – just dial 111 when it is not an emergency – visit www.nhs.uk/111 for more information
Bank Holiday Closures 2023-2024
The Practice will be closed on the following days:
Friday 7th April – Good Friday
Monday 10th April – Easter Monday
Monday 1st May – Early May Bank Holiday
Monday 8th May – Bank Holiday for the Coronation of King Charles
Monday 29th May – Spring Bank Holiday
Monday 28th August – Summer Bank Holiday
Monday 25th December – Christmas Day
Tuesday 26th December – Boxing Day
Monday 1st January 2024 – New Years Day
Please ensure that you order your prescriptions in advance so that you will not run out of medication during the period the surgery is closed.
When We Are Closed
When our practice is closed you can still get support. You can get expert medical advice and useful information by calling NHS 111 or through 111 online https://111.nhs.uk/
The NHS 111 service is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book a GP appointment, and, if necessary, refer people to emergency services.
Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the surgery opens again.
If you have a problem which can wait until normal surgery hours, please use the following numbers:
If you phone the Surgery on 0116 2955000, a recorded message will give you the number to ring.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.